Privacy Policy

Welcome to the CultureTix website (we, us, our). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or interact with our services. By using CultureTix, you agree to the practices described in this policy.

Last updated: 07/17/2023

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you register an account, purchase tickets, or engage in other activities on our website, we may collect personal information, such as your name, email address, postal address, phone number, and payment details. We use this information to process your transactions and deliver our services.
  • Log Data: Our servers automatically record information sent by your web browser, including your IP address, browser type, referring pages, operating system, and timestamps. We use this information to analyze trends, administer the site, and improve user experience.
  • Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, understand usage patterns, and improve our services. You can modify your browser settings to refuse cookies, but this may limit your access to some features on our website.
  • Analytics: We may use third-party analytics tools to collect and analyze data about website traffic and usage patterns. This data is used to improve our services and user experience.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide and maintain our services.
  • To process transactions and deliver tickets.
  • To communicate with you regarding your account and inquiries.
  • To personalize and improve your experience on our website.
  • To send promotional offers, newsletters, or other marketing communications (you can opt-out at any time).
  • To detect and prevent fraudulent activities or security breaches.
  • To comply with legal obligations and enforce our Terms of Service.

3. Data Sharing and Disclosure

We may share your information with third parties under the following circumstances:

  • With service providers who help us deliver our services (e.g., payment processors, email service providers).
  • With event organizers to facilitate ticket sales and event-related communication.
  • In response to a legal request or when required by law to protect our rights, privacy, safety, or property, or that of others.
  • In connection with a corporate transaction, such as a merger, acquisition, or sale of assets.
  • With your consent or at your direction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review their respective privacy policies before providing any personal information.

6. Children's Privacy

CultureTix is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

7. Your Choices

You can update or delete your account information by logging into your CultureTix account or contacting our support team. You can also unsubscribe from marketing communications using the opt-out link provided in the emails.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with the "Last updated" date revised accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@culturetix.co.

By using CultureTix, you consent to the terms outlined in this Privacy Policy. Thank you for trusting us with your personal information.